Featured Vendors (January-March)-2023

With the pandemic disrupting our daily routines, customers have now formed a renewed interest in using digital tools for everyday tasks, and responding to that, retailers are directing themselves to modify the digital transformations to their customers’ needs. We are thus entering a ‘phygital’ world where both the digital and physical aspects of retail are connected.

Some technological trends anticipated in the industry are staff-free and cashier-less stores. Powered by computer vision, sensors, deep learning, and IoT-based systems, these stores can create a touch-free shopping experience where customers receive information about products just by scanning barcodes and QR codes. Besides, consumers can self-checkout at the end of the purchase with the help of AI-bots. To augment these trends further, many retail companies are applying chatbots to bridge the gap between online and offline experiences, which can perform personalized and two-way conversations with the help of natural language processing (NLP).

Now, it is only a matter of question whether more organizations are ready to invest in the future of tech-powered retail. In this edition of Retail Business Review, we bring you the story of some of the most promising retail tech solution providers that deliver the best outcomes for their clients. This edition also offers a combination of thought leadership articles from subject matter experts and exclusive insights from CIOs and CXOs. We hope this edition will provide you with the right assistance in choosing the best emerging tech-driven retail solution providers according to your requirements.

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