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Retail Business Review | Wednesday, March 02, 2022
Personalisation is a critical component that, when done right, may significantly increase profitability. Retailers worldwide are recognizing the importance of this unseen tool and leveraging cutting-edge technology to give their persuasion an edge.
Fremont, CA: Recently, there has been a massive change in the marketing world - all centered on the data that merchants and marketers can harness in their programs. The importance of data privacy is growing, as seen by Apple's iOS15 upgrade and Google's promise to eliminate third-party cookies from Chrome by 2022. While third-party data is nearing the end of its useful life, merchants may harness a multitude of zero- and first-party data to construct sophisticated email marketing campaigns.
Personalized marketing strategies
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The holiday shopping season is rapidly coming, and we anticipate an extended, eCommerce-driven period fueled by greater consumer digital usage. According to an eMarketer research, holiday retail sales in the United States are expected to grow 2.7 percent to $1.093 trillion in 2021, with eCommerce accounting for an all-time high of 18.9 percent of total sales. To meet demand, marketers must not only begin connecting loyal and new customers across all their digital and mobile channels immediately but also figure out how to scale their data-driven personalization methods across channels.
Using technology to capture data and finding a suitable strategy
Marketing companies lack the time and resources necessary to sift through millions of data points to determine what is important and make effective suggestions for each client who visits their website or uses their mobile app. This is where automation technology comes in – it enables marketers to sort through data and personalize digital content for each customer, removing the time-consuming task of managing multiple audiences across multiple platforms and updating custom segments as customers move between different groups.
They can then begin customizing the content that each customer receives – when it arrives, how personalized it is, and even where it is placed inside the email – all with the objective of increasing conversions while also focusing on the end-to-end customer experience.
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